MarcBate wrote:I don't want to pay any money for what should be a bug fix patch.
Being an owner myself of the HP Mediasmart Server,
I too think that HP should have released additional patches/upgrades to resolve
the known issues
with Twonky software that they prodived as part of the HP purchase
which is really where the problem starts and ends in more ways than one
in that they are no longer selling the product, and are now only liable
for the time left on one's warrenty period from date of purchase
Twonky as a business is in a tough spot,
they were paid by HP to deliver a product to HP
not to us as the customers of an HP product
The part that is odd is that supposedly, the newer version was delivered to HP
TMM_Product_Manager wrote:In case youâ€™re wondering, the newest version of the TwonkyServer Add-on is 5.1.6.
This version is being made available to HP this week.
If this is indeed the case
Why did HP not make this available to its customers?
I can't answer that, I only guess it never made it past the dev team
with the killing of the MSS around the same timeframe
MarcBate wrote:But now I leave Twonky in my distant memory after feeling a bit screwed and left out to dry by both you and HP
I dont think that Twonky is to blame here, but I dont agree with there position on this either
From a business standpoint, they probably think they sell more software this way
But what I think they fail to realize is how compounded the problem really is
1. The existing version hp offers of 5.1.1 is broken
2. The HP users have no choice but to purchase a license to fix it
3. Anything greater than 5.1.6 breaks the HP Media Streamer Web App
4. If they chose to purchase they are yet again stuck at 5.1.6 feature level, no 6.x etc.
They have a ZERO upgrade path
So what is Twonky gaining by not just offering the patch to the HP MSS community?
They don't have to support you, as if they do this, they are now the liable ones.
Which I get, but...
From a business point of view, they just killed a huge part of potential profits
As we all know that people are going to hold on to WHS version 1 like gold
or they will eventually go with WHS 2011 version 2, and if and when they do
There will be no built in twonky services, that they loved so much from version 1
do you really think that they are going be thinking twonky?
The other oems out there that include twonky are in the same boat
But the difference is they are still selling there products
The owners of those products are at the mercy of the vendor, not twonky
to get updates to the included twonky software
I wish there was a better model, but its one the industry has been doing for a while now
this is really nothing new
Now if you read any of my posts, I am not anti-twonky
I actually love a lot about the product and company
Do I agree with all of it, hell no!
Will anything change, who knows man...